User Review( votes)
Launched back in 2015, Palmsbet is a Bulgarian gambling operator that offered services locally. However, they quickly spread to several other countries. Back in 2018, Palms Bet as a bookmaker was preparing to conquer the Kenyan market. A year later, they released an online casino and sportsbook designed for the Kenyan market. In this article, we will focus our attention on online casinos. This review will cover everything from website design to bonuses and customer support. We will also talk about the type of games that can be found on the website. Keep reading to learn everything you need to know about this online casino operator.
Palmsbet casino was originally an operator that worked only on the territory of Bulgaria. However, at the beginning of 2019, they released a Kenyan version of their website. At the moment, Palmsbet Kenya even has several physical shops on the territory of Kenya. The operator has a license from the Advanced Innovation Ltd. Company, headquartered in Nairobi. The license is issued by BCLB (Betting Control and Licensing Board of Kenya). Right now, the casino works under license number: BK0000372 and public gaming license number: PG0000209.
As we mentioned above, this article will focus on the casino section of the website. Players won’t be getting anything spectacular but there are games for every type of player. Online slots make up most of the game library but there are a couple of live casino games. Additionally, there is an instant games section on the website which holds a dozen of unique titles. Among them are some poker titles while the table games section holds Baccarat and Blackjack variants. Nevertheless, we will also share some details about the payment options, the mobile app, customer support, and more. Keep reading to learn everything you need to know about the Palmsbet casino.
Palmsbet Website Design
Palmsbet Kenya has an excellent website design. The main theme is in a black and white template. The background is black while the letters on all the buttons are white. In the top left corner, you can see all the main buttons. Right under them are you can see pictures of all the bonuses and promotions and they are constantly moving. The game categories can be found on the left side of the website. All the games are categorized as follows:
- Instant Games
- Live Dealer
- Table Games
When you click on a category, the games that are part of it appear in the middle. Right above them, players can see the three different CT Interactive Jackpots offered by Palmsbet. Lastly, we have the login and Register buttons in the top right corner of the website.
Safety & Security
As we said at the beginning, Palmsbet is a casino that’s licensed both in Europe and in Kenya. Laws and regulations are very strict in Europe, as they are in Kenya which means the casino is 100% safe. The Kenyan version is licensed by the BCLB, the official gambling regulator for Kenya. This gambling regulator works in several neighbouring countries as well which further guarantees the safety and security of this casino.
Casino Games & Software Providers
Palmsbet Kenya has nearly 400 games in their library. However, a vast majority of those are slot titles. They have close to 350 slot games from CT Interactive, Amatic, and Pragmatic. Additionally, the website has a live casino section although it has only 5 games. We also have to mention the instant games category where customers will find 10 options. Palmsbet offers a table games section as well but sadly, at the moment it has only 3 games. Since their game library is kind of oriented around slots, we will divide the next category into Slots and Other Games.
Palmsbet is a casino that focuses its attention on customers who love online slots. Their slot library has nearly 350 titles; however, all those games come from only 3 software developers. CT Interactive, Amatic, and Pragmatic are the developers that supply slots to this casino. All three of them are respected companies that have been in the industry for a long time. As a matter of fact, CT Interactive offers slots that have huge jackpots. Additionally, Kenyan customers can play to win one of the three jackpots that are offered on the website. These jackpots can go up to 5 million KES. Below, we will list the most popular slots on the Palmsbet website:
- Eye of Ra
- Lady Joker
- Hot Seven
- Sweet Bonanza
- Gates of Olympus
- Wolf Gold
- Mighty Kong
- Journey to the West
- 888 Dragons
- Duck of Luck
We will start this section by talking about the Instant Games category on the website. Palmsbet Kenya has 10 games in this category. These games are not slots but rather instant games that have different themes. Among the most popular ones, we have to mention Super Soccer, Fun Time, Spin 2 Win, and Royal Poker. Next, we have the table games. We don’t know why they have a whole category for table games when their offer holds only three options. The games in this category are American Blackjack, Multihand Blackjack, and Classic Baccarat. Sadly, there are no roulette titles in this category.
Last but not least, we have to share a few words about the Live Dealer category at Palmsbet. However, just like with the table games, there is nothing spectacular about the live casino games offer. At the moment, there are only 5 games that are part of this category. It’s important to note that all of them come from Ezugi, a well-respected game developer when it comes to live games. Players can enjoy Blackjack, Baccarat, Roulette, Casino Hold’em, and Lucky 7. Basically, customers get one variant of the most popular table games in the world. In the next section, we will talk more about some of the Bangbet bonuses that are available through this gambling operator.
Palmsbet Casino Bonuses & Promotions
Palmsbet Kenya has done a great job when it comes to its offer of bonuses and promotions. However, most of their promotions are aimed at their sportsbook customers. Still, casino players haven’t been forgotten as there is something for them as well. At the moment, there are two bonuses aimed at casino players and we will explain both of them right below.
10 Free Spins Every Day
This is a bonus that players can get every day if they follow all the requirements. The first thing a player needs to do is to deposit 500 KES or more. Once that’s done, the casino will send you a notification which allows you to trigger the 10 free spins. From that point on, you can trigger this bonus every time you deposit at least 500 KES in the casino. Here are some of the rules that have to be followed, once your account is credited with free spins.
- The spins can be used on CT Gaming titles: Lucky Clover, Brilliants On Fire, HOT 7`s X 2, Big Joker, Duck Spell, Mighty Kraken, Fruits of Desire, Clover Dice, Pick the pig, and Magic Crown.
- This offer can be used only once per day, of course, a deposit of at least 500 KES has to be made.
- If the free spins are not played within 24 hours, they will be removed from your account.
This is an ongoing promotion that’s always active on the website. Palmsbet Kenya is working with CT Interactive as they are one of the developers that supply them with online slots. However, that’s not all because the website is offering three different jackpots that come from CT Interactive. When players go to the casino section, they can notice three jackpots on the screen and they grow every time someone plays a CT Interactive game. The jackpots are known as Bronze, Silver, and Gold with the last one offering the highest reward. This jackpot can go up to 5 million KES which is the highest reward that can be won on the Palmsbet casino. Keep in mind that the higher your bet is, the bigger the chance of winning a jackpot. This means that high-rollers have a bigger chance of winning one of these jackpots.
Palmsbet Kenya Payment Methods
Customers from Kenya will be happy to learn that Palmsbet works with M-Pesa, which is the most popular method of making deposits/withdrawals on casino websites. Other than that, the casino has just one additional method available. Even though Palmsbet is a Bulgarian casino, they are actively working on the Kenyan market. They have opened several physical shops around Kenya and players can make deposits to their online accounts in those shops. At the moment, these deposits can be made in:
The minimum deposit whether through M-Pesa or a physical shop is 50 KES.
Palmsbet has done an excellent job when it comes to customer support. You need to scroll all the way to the bottom of the website to find the options. First things first, there is a FAQ section which holds answers to the most common questions that players might have. If that doesn’t help you, the Contact Us button opens all the customer support options. There is a live chat which is available 24/7 and it’s definitely the most used method of contacting customer support. However, Palmsbet Kenya also has phone and e-mail support:
- Phone: 0712777774; 0707737843
- Email: [email protected]
Palmsbet Casino Registration
The process of creating an account at Palmsbet Kenya is extremely easy. Once you visit the website, simply click on the Register button that can be found in the top right corner of the website. Once you click the button, you will be redirected to a different page which will ask you for the following details:
- Phone Number
- First and Last Name
- Birth Date
- Account Password
- Accepting the Terms and Conditions
Palmsbet Casino Phone App & Mobile Version
At the moment of writing this review, Palmsbet doesn’t have a phone app that players can download. However, their website has instant play and it’s optimized for mobile use. Many casinos have a problem where their websites and games don’t work properly on the small screens of mobile devices and tablets. However, Palmsbet has done an excellent job and their mobile browser platform works quite well. Even though there is no app to download, all the games are available on the mobile version of the desktop website. This is the only way to play games on the casino from your phone or tablet device.
We believe this will change in the future and that the casino will develop a phone app for both iOS and Android devices. Until then, the mobile version of the website will have to do.
All in all, Palmsbet is an excellent operator that’s increasing in popularity in the Kenyan market. Their sportsbook offer is great but we focused on the casino section in this review. The game library holds nearly 400 games, most of which are online slots. All of those titles are brought by CT Interactive, Amatic, and Pragmatic. We also have to mention that CT Interactive is offering 3 jackpots on the website. Every time one of their games is played, the jackpots will grow. Players can win up to 5 million KES thanks to these jackpots.
Other than that, the Palmsbet casino offers various bonuses and promotions, two of which are for casino players. We already mentioned the jackpots but the website offers a free spins bonus as well. With a daily deposit of at least 500 KES, players can win 10 free spins every day. To conclude, this is a good casino that’s fully licensed to work in Kenya. They can improve their table games and live dealer games sections but other than that, it’s a pretty solid gambling operator. With that being said, we suggest checking out this casino, especially if you are located in Kenya.