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The Betika casino is one of the best gambling operators in Kenya. Even though it’s relatively new, the website has proven to be reliable and trustworthy. Their gambling operation began with a sportsbook and the casino was added later. In this article, we will cover everything you need to know about this casino. That includes history, website design, software providers as well as their bonus offers and loyalty program.

Welcome to Betika Casino
Welcome to Betika Casino

History

Betika began its gambling operation in 2016 with headquarters in Nairobi. In the six years that followed, they earned an excellent reputation as a reliable gambling operator. What started as a simple sportsbook turned into a full-fledged online casino operation. The casino is owned by Shop & Deliver Ltd, a company which holds a proper casino license. At the moment, they are operating under the Betting Control and Licensing Board (BCLB). Their operation works under the Betting, Lotteries and Gaming Act, Cap 131, Laws of Kenya with license number 0000147.

Kenyan players who enjoy casino games will be happy to know that Betika offers various casino games. There are slots, table games, live games, and keno. Their game portfolio is backed up by promotions and bonuses as well as several payment methods. Below, we will explain all the details surrounding this gambling operation in proper detail.

Betika Website Design

The first thing players will notice when joining the casino is the simple look of the website. It has a modern look and a nice design. However, the best thing about it is how easy it is to navigate through the options. The background is mostly black with green/white lettering on the main menu buttons as well as the game titles. All the options you need are on the main menu which is located at the top of the screen. When you click on an option, it will quickly load right below. In the bottom right corner, players can see the live chat “bubble”. When no agents are available, that button turns into “Help”.

Website Design
Website Design

To create an account or simply log in to an existing one, players need to look at the top right corner of the website. Right next to the register button is the option to turn the background white or black, basically a light/dark theme choice. By clicking the Casino button on the main menu, you open up all the casino games. They are divided into several categories so players can go through them without hassle. One more thing we have to mention is that there is a demo version of every game. Basically, you can test any title for fun and find the best one for you before you start spending real money.

Betika Casino Games & Software Providers

Over the last five years, Betika Kenya has really improved their game portfolio. At the moment, they offer online slots, table games, live casino games, and some bingo/keno titles. Their portfolio doesn’t hold hundreds of games but there is something for every type of casino player. Here are the providers that offer their games on the Betika website:

All of the software providers are well-known in the industry. Pragmatic Play is one of the best in the gambling world as they offer all kinds of content. Below, we will talk more about the games that are offered by this fantastic operator.

Online Slots

It’s important to note that Betika has a lot of slots that other casinos in Kenya are not offering. Titles from Pragmatic Play are very rare in that part of the world but this website has dozens of them. On top of that, there are games from Habanero and WMS which is one of the oldest software developers in the world. Their slot collection is divided into two categories – regular slots and Drops and Wins slots. The latter are slots that enrol you in certain tournaments where you can win certain cash prizes.

Betika Online Slots
Online Slots

Additionally, there are titles that come with progressive jackpots. For instance, the Chilli Heat game from Pragmatic Play comes with a progressive Betika jackpot. As a matter of fact, the title has three progressive jackpots – the Grande Jackpot prize, Major, and Mini jackpot prize. Below, we are going to list some of the most popular titles that can be found on the website:

  • Aztec Gems
  • Chilli Heat
  • Wolf Gold
  • Knockout Football
  • Wild Spells
  • Extra Juicy
  • Roman Empire
  • Zeus
  • Hit the Gold
  • Magic Apple
  • Wolf Saga
  • Hot Safari
  • Burning Classics
  • Aztec Sun
  • Mustang Gold
  • Big Bass Bonanza
  • 5 Lions
  • Go Wild
  • Lucky Lightning
  • Fire 88

Table Games

Even though table games are not as popular as slots right now, players in Kenya still love them. For that reason, Betika casino has a table games section. It’s nothing extensive but there are a couple of versions from every popular table game. Players from Kenya can enjoy a couple of Roulette variants as well as several blackjack games. Among the roulette variations, there are both European and French roulette titles. On the other hand, there is classic blackjack as well as Blackjack 3 Hand which carries extra features. We also have to mention that the website recently added two Baccarat titles and a couple of poker games as well as an Andar Bahar title.

Table Games
Table Games

However, the best thing about the table games section is that it has “Spin and Win” games. Betika as an operator found out that players from Kenya love these games which is why they added them to their portfolio. On the website, players can enjoy the popular Spin2Win Royale game. This is a title that falls in the group of Spin the Wheel titles that are often played in Kenya. It’s a roulette-based game where a player spins the wheel with the possibility of winning a certain prize once the wheel stops spinning. The only thing a player needs to play this game is to create an account, make a deposit, and play.

Live Casino Games

The Betika casino is constantly growing because of its fantastic reputation among the Kenyan population. For that reason, they recently added more than 60 live casino titles. Most casinos in Kenya don’t have live games which means the Betika website will grow in popularity. Among these games, players will be able to enjoy variations of the most popular casino table games. There are a dozen titles for Roulette, Blackjack, and Baccarat. However, there is more to this category than meets the eye. Players can enjoy games like Dragon Tiger, Football Studio, Sic Bo, Deal or No Deal, Dream Catcher, Mega Ball, Monopoly and more.

Betika Live Casino Games
Live Casino Games

Keno Games

Last but not least, the Betika casino holds two Keno titles. The first one is called Keno-MS while the other one is Magical Keno. They are both classic games with the regular keno gameplay. Keno is popular in Kenya which is why this casino operator added some keno titles on their website.

Betika Bonuses & Promotions

Offering bonuses and promotions are very important for attracting customers. These days most gambling websites work as bookmakers and online casinos at the same time. For that reason, the bonuses and promotions you can usually find on this website are separated between sports betting and casino games. At the moment, the Betika website offers several different bonuses including a Betika welcome bonus to their sportsbook players. However, when it comes to online casinos, they are still not offering any special bonuses and promotions. In Kenya, there are certain casinos that offer at least a welcome bonus but that’s not the case with this one.

The only bonuses casino players get are the possible Betika jackpots that can be won through certain slots. On top of that, the Drops & Wins slot titles allow players to participate in tournaments that can get extra cash wins. Nevertheless, the casino doesn’t really have a real bonus in place at the time.

Betika Payment Methods

When it comes to payment methods, they are always scarce at casinos that operate in Kenya. That’s why Betika doesn’t have much to work with as they only offer two payment methods. A lot of customers will be disappointed by the fact that you can’t deposit through a debit/credit card or cryptocurrency.

How to Deposit on Betika?

At the moment, players can only deposit through Airtel Money and M-Pesa. To make a deposit, a player needs to use the Pay Bill number 290290 by sending a DEPOSIT#(Amount) and use BETIKA as an account. The minimum deposit amount is 50 KSH and each deposit is handled instantly.

How to Withdraw Money from Betika?

Withdrawals work the same way as well. The minimum amount is 50 KSH and players need to send a text message to 290290 with the words WITHDRAW#(Amount). For instance, if you want to withdraw 50 KSH, you need to send a text message WITHDRAW#50. Both payment methods will work the same way when it comes to deposits. However, while you can use the withdrawal method for M-Pesa, withdrawing through Airtel Money is not possible at the moment. Basically, there is only one method for withdrawals that can be used right now.

We also have to mention that withdrawals come with certain fees, depending on the amount you want to withdraw.

Withdrawal amountFee
Between 50-1000 KSH15 KSH
Between 1101-2500 KSH25 KSH
Between 2501-70000 KSH33 KSH

Customer Support

For any issues, we suggest checking the Help Section which is located on the top right side of the website. It holds most answers including instructions that will help you play all the games that are available in the casino. If the Help Section is not enough, Betika customer support can be contacted through phone, e-mail, or live chat. As we mentioned at the beginning, the live chat is not available 24/7 and when there are no agents available, the live chat button turns into a Help button. Sometimes you can even wait for a while so that in the end you are told to send an email because there is no available agent.

On the other hand, you can contact the casino quite fast through social media. So, if a customer has an urgent problem, he should always message them on their social media accounts. Here is all the info you need about their customer support.

Mobile: 0729290290 or 0780290290
Email[email protected]
Twitter: @betikaKe
Facebook: @betikaKenya
Instagram: @betikake

Betika Casino Registration

Most online casinos require an e-mail for registration. However, as is the case with most Kenyan casinos, things are a bit different on the Betika website. Instead of asking for an e-mail address, the casino requires an active mobile number. There are two ways that players can use to register with this casino. The first way requires you to send a text message “BETIKA” to 290290. The casino will then send you a confirmation text and details on how to log in to your account.

The 2nd way is by clicking on the Register button that’s located in the top right corner of the website. A new menu will open up and it will ask you to enter your phone number and create a password. Once that’s done a verification code will arrive on your phone and you can use that code to verify your account. Once you do that, you can create a new password, accept the terms and conditions and finally click the Register button. Below, we will add a picture of what the registration process looks like.

Registration Process
Registration Process

Conclusion

All in all, Betika casino is a fantastic casino which is among the best in Kenya. It’s been around for more than 5 years during which the casino has maintained its reliability. They don’t have a lot of games in their portfolio but they have a couple of titles for every type of player. There are online slots including ones that come with progressive jackpots, table games, keno, and live casino games. On the bad side, the website still doesn’t have a welcome bonus for their casino players but we believe that they will add one soon enough.

Payment methods are limited but that’s the case with most gambling operations in Kenya. We can safely say that the two methods that can be used will work all the time. Lastly, we have to mention the fact that customer support can be reached at any time. There is live chat support but they don’t have agents 24/7. Nevertheless, there is a Help Section that holds most of the answers. To conclude, Betika casino has a lot of promise and it will definitely become a huge player in the Kenyan casino scene.